How can we help you ?

We at tarentule.com want you to have a completely trouble-free experience using our website. Below, you will find all needed explications to insure that you will benefit mostly of your visit at tarentule.com.

If you need additional help, please contact us by Email at this address :service@tarentule.com.

Important

If you use Mail Controls or Spam Filters softwares and the like, make sure that all addresses finishing by @tarentule.com can be recognizable as authorized correspondants. Otherwise, you will not be able to receive Emails like; confirmation of sent eCARDS, answers to your questions, our monthly Newsletter, etc...

Main navigation, access to proposed themes of eCARDS and how to become a Registered Member :

Home page proposes eight themes regrouping all available eCARDS. Click on one of the theme's icon to have access to all available eCARDS identified with this theme. Buttons on top and at the right of each page permits you to always have immediate access to the following options : "CARDS" brings you to the home page where you have access to the eight general themes grouping all available eCARDS. "NEW" will load in your browser the page showing all new eCARDS added to the site during the last month and the "HELP" button, depending on which page you look at, will open a pop-up page giving you additional information on how to use our services and navigate trough the site.

The button "ACCESS TO MEMBER BENEFITS" is reserved for Registered Members of tarentule.com. Please note that you have be a Registered Member to be able to personalize, send eCARDS and have access to a personalized eCARD Center. Click here or on the small add shown at the left of our home page, or under the navigation menu on the left for all other pages, to register and become a Registered Member thus entitling you to send animated, funny and interactive eCARDS and to use a personalized eCARD Center.

Access to available eCARDS :

After choosing and clicking on one of the eight general themes proposed on our home page, first page of all available eCARDS for this theme will load. You will then find the same, but smaller, navigation menu on the left of each page so that you can change theme as you wish. The theme's faded icon indicates what eCARD theme you are presently in. Click on any of the other blueish icons of the navigation menu to change theme.

Viewing of an eCARD :

Click on the desired eCARD's thumbnail or on its "VIEW" link to see this eCARD. A new page will load displaying the animated eCARD in full size. If you have a slow Internet connection, you can use your artistic drawing skills while the animation is downloading. The animation is ready to be viewed when the red button "CLICK HERE" at the bottom flashes. Click on "BACK" to return to the last page loaded before viewing the desired eCARD.

Terms of Service and our Privacy Policy :

At the bottom of each page you will find hyperlinks leading either to our Terms of Service page which explain services we offer to our registered members and the conditions under which they can use these services, to our Privacy Policy page or to this Help page. The Customer Service hyperlink will load a page where you can Email us your questions or comments.

Have a wonderful visit at tarentule.com :

We sincerely hope that you will love your visit and tell others about us. If you have any comment on the graphic aspect of the site, or want to be part of our Affiliates Program, or any other related subject, you can Email us at this address : webmestre@tarentule%2Ecom .